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IDS Forum
RE: Physical restore failed
Posted By: Tang, Wally, CTR, DMA-Riv/IT
Date: Tuesday, 27 April 2010, at 11:11 a.m.
In Response To: Re: Physical restore failed (rroussey@comcast.net)
I looked at the syslog.log, there was no any error during the time of
"aborted"
Wally Tang
DOD-Defense Media Center - IT
Lockheed Martin - IT
23755 Z Street
Riverside, CA 92518-2017
951-413-2246
E-mail: wally.tang.ctr@dma.mil
-----Original Message-----
From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of
rroussey@comcast.net
Sent: Tuesday, April 27, 2010 7:27 AM
To: ids@iiug.org
Subject: Re: Physical restore failed [19882]
Yeah, "aborted by client" is suspicious. Is there anything unusual in
/var/adm/syslog/syslog.log file at the time it aborts? Any memory errors on
the system?
Bob
----- Original Message -----
From: "Everett Mills" <Everett.Mills@nationalbeef.com>
To: ids@iiug.org
Sent: Tuesday, April 27, 2010 10:05:17 AM GMT -05:00 US/Canada Eastern
Subject: RE: Physical restore failed [19878]
One thing I notice is that it runs for over an hour before it crashes. Is
the
device you're restoring to smaller than the one the backup was made on? Was
a
chunk added to the original and no device created to match it on the new
one?
Not sure what "Aborted by client" means in this context. Ordinarily, I'd
think
someone had hit ctrl-C or issued kill -9 against the ontape -r.
--EEM
> -----Original Message-----
> From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of
> Roger Kee
> Sent: Tuesday, April 27, 2010 8:49 AM
> To: ids@iiug.org
> Subject: Re: Physical restore failed [19877]
>
> Wally,
>
> Do you have multiple installs of IDS on your server or are you trying
> to
> restore to a different server
> than where this archive was taken? I see in the message log that it is
> using IDS 7.31.UD5, but
> the ontape header info says IDS 7.31.UD6. This may be your problem.
>
> On Tue, Apr 27, 2010 at 9:40 AM, Tang, Wally, CTR, DMA-Riv/IT <
> Wally.Tang.CTR@dma.mil> wrote:
>
> > Thanks, Art. Below is the message from the log:
> >
> > Thu Apr 22 12:45:04 2010
> >
> > 12:45:04 Event alarms enabled. ALARMPROG =
> '/usr/informix/etc/log_full.sh'
> > 12:45:10 DR: DRAUTO is 0 (Off)
> > 12:45:10 Requested shared memory segment size rounded from 588KB to
> 592KB
> > 12:45:10 Informix Dynamic Server Version 7.31.UD5 Software Serial
> > Number AA
> > D#J358202
> > 12:45:11 Informix Dynamic Server Initialized -- Shared Memory
> Initialized.
> > 12:45:11 Dynamically allocated new virtual shared memory segment
> (size
> > 8192KB)
> > 12:45:11 Dataskip is now OFF for all dbspaces
> > 12:45:11 Restartable Restore has been DISABLED
> > 12:45:11 Recovery Mode
> > 12:45:15 Physical Restore of rootdbs, tasablob, tasa, tasalog
> started.
> >
> > 12:45:20 Checkpoint Completed: duration was 0 seconds.
> > 12:45:20 Checkpoint loguniq 647, logpos 0xa018
> >
> > 13:03:39 Checkpoint Completed: duration was 0 seconds.
> > 13:03:39 Checkpoint loguniq 647, logpos 0xa018
> >
> > 14:26:18 Aborting physical restore of ROOT DBSpace
> > 14:26:18 Aborted by client.
> > 14:26:18 Informix Dynamic Server Stopped.
> >
> > Wally Tang
> > DOD-Defense Media Center - IT
> > Lockheed Martin - IT
> > 23755 Z Street
> > Riverside, CA 92518-2017
> > 951-413-2246
> > E-mail: wally.tang.ctr@dma.mil
> >
> > -----Original Message-----
> > From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of
> Art
> > Kagel
> > Sent: Monday, April 26, 2010 8:12 PM
> > To: ids@iiug.org
> > Subject: Re: Physical restore failed [19858]
> >
> > Wait, I didn't notice this before. The ontape output says:
> >
> > > Physical restore failed - could not fork server connection
> >
> > That means the real problem is that it could not start up the engine
> > instance after restoring the reserved pages so that the engine could
> > complete the restore. This is usually a problem with some parameter
> in the
> > ONCONFIG file or with the configuration of the server's sqlhosts file
> > entries. What does the server message log say at the time the engine
> tried
> > to start up last during the restore? The time of the restore below
> was:
> > April 22 at 13:03
> >
> > Art
> >
> > Art S. Kagel
> > Advanced DataTools (www.advancedatatools.com)
> > IIUG Board of Directors (art@iiug.org)
> >
> > See you at the 2010 IIUG Informix Conference
> > April 25-28, 2010
> > Overland Park (Kansas City), KS
> > www.iiug.org/conf
> >
> > Disclaimer: Please keep in mind that my own opinions are my own
> opinions
> > and
> >
> > do not reflect on my employer, Advanced DataTools, the IIUG, nor any
> other
> > organization with which I am associated either explicitly,
> implicitly, or
> > by
> >
> > inference. Neither do those opinions reflect those of other
> individuals
> > affiliated with any entity with which I am affiliated nor those of
> the
> > entities themselves.
> >
> > On Mon, Apr 26, 2010 at 9:29 AM, Tang, Wally, CTR, DMA-Riv/IT <
> > Wally.Tang.CTR@dma.mil> wrote:
> >
> > > Good morning, Art,
> > >
> > > It is a file.
> > >
> > > Wally Tang
> > > DOD-Defense Media Center - IT
> > > Lockheed Martin - IT
> > > 23755 Z Street
> > > Riverside, CA 92518-2017
> > > 951-413-2246
> > > E-mail: wally.tang.ctr@dma.mil
> > >
> > > -----Original Message-----
> > > From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf
> Of
> > Art
> > > Kagel
> > > Sent: Friday, April 23, 2010 4:45 PM
> > > To: ids@iiug.org
> > > Subject: Re: Physical restore failed [19842]
> > >
> > > What is the backup device "/backups/informix_bu"? File? Tape? Named
> > > pipe? What?
> > >
> > > Art
> > >
> > > Art S. Kagel
> > > Advanced DataTools (www.advancedatatools.com)
> > > IIUG Board of Directors (art@iiug.org)
> > >
> > > See you at the 2010 IIUG Informix Conference
> > > April 25-28, 2010
> > > Overland Park (Kansas City), KS
> > > www.iiug.org/conf
> > >
> > > Disclaimer: Please keep in mind that my own opinions are my own
> opinions
> > > and
> > >
> > > do not reflect on my employer, Advanced DataTools, the IIUG, nor
> any
> > other
> >
> > > organization with which I am associated either explicitly,
> implicitly, or
> > > by
> > >
> > > inference. Neither do those opinions reflect those of other
> individuals
> > > affiliated with any entity with which I am affiliated nor those of
> the
> > > entities themselves.
> > >
> > > On Fri, Apr 23, 2010 at 9:25 AM, Tang, Wally, CTR, DMA-Riv/IT <
> > > Wally.Tang.CTR@dma.mil> wrote:
> > >
> > > > Good morning, Art,
> > > >
> > > > Output of ontape -r
> > > >
> > > > # ontape -r
> > > >
> > > > Please mount tape 1 on /backups/informix_bu and press Return to
> > continue
> >
> > > > ...
> > > >
> > > > Archive Tape Information
> > > >
> > > > Tape type: Archive Backup Tape
> > > > Online version: Informix Dynamic Server Version 7.31.UD6
> > > > Archive date: Wed Apr 21 03:00:03 2010
> > > > User id: root
> > > > Terminal id: ?
> > > > Archive level: 0
> > > > Tape device: /backups/informix_bu
> > > > Tape blocksize (in k): 16
> > > > Tape size (in k): 12000000
> > > > Tape number in series: 1
> > > >
> > > > Spaces to restore:1 [rootdbs ]
> > > > 2 [tasablob ]
> > > > 3 [tasa ]
> > > > 4 [tasalog ]
> > > >
> > > > Archive Information
> > > >
> > > > Informix Dynamic Server Copyright(C) 1986-1998 Informix Software,
> Inc.
> > > > Initialization Time 04/10/2003 10:10:35
> > > > System Page Size 2048
> > > > Version 6
> > > > Archive CheckPoint Time 04/21/2010 03:00:42
> > > >
> > > > Dbspaces
> > > > number flags fchunk nchunks flags owner name
> > > > 1 1 1 1 N informix rootdbs
> > > > 2 1 2 2 N informix tasa
> > > > 3 2001 3 1 N T informix tasatemp
> > > > 4 1 4 1 N informix tasalog
> > > > 5 11 5 1 N B informix tasablob
> > > >
> > > > Chunks
> > > > chk/dbs offset size free bpages flags pathname
> > > > 1 1 0 26000 2913 PO- /dev/ifx/rootdbs
> > > > 2 2 0 1000000 57 PO- /dev/ifx/tasa
> > > > 3 3 0 1000000 999897 PO- /dev/ifx/tasatemp
> > > > 4 4 0 1000000 999947 PO- /dev/ifx/tasalog
> > > > 5 5 0 1000000 1000000 POB /dev/ifx/tasablob
> > > > 6 2 0 1000000 845180 PO- /dev/ifx/tasa1
> > > >
> > > > Continue restore? (y/n)y
> > > > Do you want to back up the logs? (y/n)n
> > > >
> > > > Physical restore failed - could not fork server connection
> > > >
> > > > Physical restore failed - function read archive backup failed
> code -2
> > > errno
> > > > 0
> > > >
> > > > Program over.
> > > >
> > > > # ls -l
> > > > total 0
> > > > crw-rw---- 1 informix informix 64 0x010000 Mar 20 2003 group
> > > > brw-rw---- 1 informix informix 64 0x010005 Apr 22 13:03 rootdbs
> > > > crw-rw---- 1 informix informix 64 0x010005 Mar 20 2003 rrootdbs
> > > > crw-rw---- 1 informix informix 64 0x010001 Mar 20 2003 rtasa
> > > > crw-r----- 1 informix informix 64 0x010006 Mar 27 2003 rtasa1
> > > > crw-rw---- 1 informix informix 64 0x010004 Mar 20 2003 rtasablob
> > > > crw-rw---- 1 informix informix 64 0x010003 Mar 20 2003 rtasalog
> > > > crw-rw---- 1 informix informix 64 0x010002 Mar 20 2003 rtasatemp
> > > > brw-rw---- 1 informix informix 64 0x010001 Apr 22 14:18 tasa
> > > > brw-rw---- 1 informix informix 64 0x010006 Apr 22 14:26 tasa1
> > > > brw-rw---- 1 informix informix 64 0x010004 Apr 22 13:03 tasablob
> > > > brw-rw---- 1 informix informix 64 0x010003 Apr 20 13:00 tasalog
> > > > brw-rw---- 1 informix informix 64 0x010002 Apr 20 13:02 tasatemp
> > > >
> > > > # ls -lL
> > > > total 0
> > > > crw-rw---- 1 informix informix 64 0x010000 Mar 20 2003 group
> > > > brw-rw---- 1 informix informix 64 0x010005 Apr 22 13:03 rootdbs
> > > > crw-rw---- 1 informix informix 64 0x010005 Mar 20 2003 rrootdbs
> > > > crw-rw---- 1 informix informix 64 0x010001 Mar 20 2003 rtasa
> > > > crw-r----- 1 informix informix 64 0x010006 Mar 27 2003 rtasa1
> > > > crw-rw---- 1 informix informix 64 0x010004 Mar 20 2003 rtasablob
> > > > crw-rw---- 1 informix informix 64 0x010003 Mar 20 2003 rtasalog
> > > > crw-rw---- 1 informix informix 64 0x010002 Mar 20 2003 rtasatemp
> > > > brw-rw---- 1 informix informix 64 0x010001 Apr 22 14:18 tasa
> > > > brw-rw---- 1 informix informix 64 0x010006 Apr 22 14:26 tasa1
> > > > brw-rw---- 1 informix informix 64 0x010004 Apr 22 13:03 tasablob
> > > > brw-rw---- 1 informix informix 64 0x010003 Apr 20 13:00 tasalog
> > > > brw-rw---- 1 informix informix 64 0x010002 Apr 20 13:02 tasatemp
> > > >
> > > > Please advice.
> > > >
> > > > Wally Tang
> > > > DOD-Defense Media Center - IT
> > > > Lockheed Martin - IT
> > > > 23755 Z Street
> > > > Riverside, CA 92518-2017
> > > > 951-413-2246
> > > > E-mail: wally.tang.ctr@dma.mil
> > > >
> > > > -----Original Message-----
> > > > From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On
> Behalf Of
> > > Art
> > > > Kagel
> > > > Sent: Thursday, April 22, 2010 3:19 PM
> > > > To: ids@iiug.org
> > > > Subject: Re: Physical restore failed [19798]
> > > >
> > > > Post the entire output from the ontape -r and ls -l and ls -lL
> listings
> > > of
> > >
> > > > the chunk files.
> > > >
> > > > Art
> > > >
> > > > Art S. Kagel
> > > > Advanced DataTools (www.advancedatatools.com)
> > > > IIUG Board of Directors (art@iiug.org)
> > > >
> > > > See you at the 2010 IIUG Informix Conference
> > > > April 25-28, 2010
> > > > Overland Park (Kansas City), KS
> > > > www.iiug.org/conf
> > > >
> > > > Disclaimer: Please keep in mind that my own opinions are my own
> > opinions
> >
> > > > and
> > > >
> > > > do not reflect on my employer, Advanced DataTools, the IIUG, nor
> any
> > > other
> > >
> > > > organization with which I am associated either explicitly,
> implicitly,
> > or
> > > > by
> > > >
> > > > inference. Neither do those opinions reflect those of other
> individuals
> > > > affiliated with any entity with which I am affiliated nor those
> of the
> > > > entities themselves.
> > > >
> > > > On Thu, Apr 22, 2010 at 5:28 PM, Tang, Wally, CTR, DMA-Riv/IT <
> > > > Wally.Tang.CTR@dma.mil> wrote:
> > > >
> > > > > FYI, the older backup file got the same error:
> > > > >
> > > > > Continue restore? (y/n)y
> > > > > Do you want to back up the logs? (y/n)n
> > > > > Physical restore failed - function read archive backup failed
> code -2
> > > > errno
> > > > > 0
> > > > >
> > > > > Program over.
> > > > >
> > > > > Wally Tang
> > > > > DOD-Defense Media Center - IT
> > > > > Lockheed Martin - IT
> > > > > 23755 Z Street
> > > > > Riverside, CA 92518-2017
> > > > > 951-413-2246
> > > > > E-mail: wally.tang.ctr@dma.mil
> > > > >
> > > > > -----Original Message-----
> > > > > From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On
> Behalf
> > Of
> > > > Art
> > > > > Kagel
> > > > > Sent: Thursday, April 22, 2010 2:20 PM
> > > > > To: ids@iiug.org
> > > > > Subject: Re: Physical restore failed [19794]
> > > > >
> > > > > Not clear what you are asking. Did the second restore also
> fail? Did
> > > you
> > >
> > > > > try the newer archive set again or just fallback to the older
> one?
> > Can
> >
> > > > you
> > > >
> > > > > roll forward your logical logs to get back to current?
> > > > >
> > > > > Art
> > > > >
> > > > > Art S. Kagel
> > > > > Advanced DataTools (www.advancedatatools.com)
> > > > > IIUG Board of Directors (art@iiug.org)
> > > > >
> > > > > See you at the 2010 IIUG Informix Conference
> > > > > April 25-28, 2010
> > > > > Overland Park (Kansas City), KS
> > > > > www.iiug.org/conf
> > > > >
> > > > > Disclaimer: Please keep in mind that my own opinions are my own
> > > opinions
> > >
> > > > > and
> > > > >
> > > > > do not reflect on my employer, Advanced DataTools, the IIUG,
> nor any
> > > > other
> > > >
> > > > > organization with which I am associated either explicitly,
> > implicitly,
> >
> > > or
> > > > > by
> > > > >
> > > > > inference. Neither do those opinions reflect those of other
> > individuals
> > > > > affiliated with any entity with which I am affiliated nor those
> of
> > the
> >
> > > > > entities themselves.
> > > > >
> > > > > On Thu, Apr 22, 2010 at 4:48 PM, Tang, Wally, CTR, DMA-Riv/IT <
> > > > > Wally.Tang.CTR@dma.mil> wrote:
> > > > >
> > > > > > Thanks, Art. I verified all the chunks are owned by Informix
> > Informix
> > > > and
> > > > > > have 660 permissions. I had copied the backups from the last
> > > successful
> > > > > > restore and executed the restore process; hopefully, the
> backup
> > file
> >
> > > is
> > > > > > corrupted?
> > > > > >
> > > > > > Please advice.
> > > > > >
> > > > > > Wally Tang
> > > > > > DOD-Defense Media Center - IT
> > > > > > Lockheed Martin - IT
> > > > > > 23755 Z Street
> > > > > > Riverside, CA 92518-2017
> > > > > > 951-413-2246
> > > > > > E-mail: wally.tang.ctr@dma.mil
> > > > > >
> > > > > > -----Original Message-----
> > > > > > From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On
> Behalf
> > > Of
> > > > > Art
> > > > > > Kagel
> > > > > > Sent: Thursday, April 22, 2010 1:40 PM
> > > > > > To: ids@iiug.org
> > > > > > Subject: Re: Physical restore failed [19792]
> > > > > >
> > > > > > Errno 2 is privileges on files. Check that all of the chunks
> (the
> > > chunk
> > > > > > list should have printed out when you started the restore)
> are
> > owned
> >
> > > by
> > > > > > user
> > > > > >
> > > > > > informix group informix and have 660 permissions. If you fix
> that,
> > > try
> > >
> > > > > the
> > > > >
> > > > > > restore again.
> > > > > >
> > > > > > Art
> > > > > >
> > > > > > Art S. Kagel
> > > > > > Advanced DataTools (www.advancedatatools.com)
> > > > > > IIUG Board of Directors (art@iiug.org)
> > > > > >
> > > > > > See you at the 2010 IIUG Informix Conference
> > > > > > April 25-28, 2010
> > > > > > Overland Park (Kansas City), KS
> > > > > > www.iiug.org/conf
> > > > > >
> > > > > > Disclaimer: Please keep in mind that my own opinions are my
> own
> > > > opinions
> > > >
> > > > > > and
> > > > > >
> > > > > > do not reflect on my employer, Advanced DataTools, the IIUG,
> nor
> > any
> >
> > > > > other
> > > > >
> > > > > > organization with which I am associated either explicitly,
> > > implicitly,
> > >
> > > > or
> > > > > > by
> > > > > >
> > > > > > inference. Neither do those opinions reflect those of other
> > > individuals
> > > > > > affiliated with any entity with which I am affiliated nor
> those of
> > > the
> > >
> > > > > > entities themselves.
> > > > > >
> > > > > > On Thu, Apr 22, 2010 at 4:32 PM, Tang, Wally, CTR, DMA-Riv/IT
> <
> > > > > > Wally.Tang.CTR@dma.mil> wrote:
> > > > > >
> > > > > > > Needed help, we have IDS 7.31 on HPUX 11.0.
> > > > > > >
> > > > > > > We are currently encounter error message while restoring
> our
> > > > production
> > > > > > > database:
> > > > > > >
> > > > > > > Physical restore failed - function read archive backup
> failed
> > code
> >
> > > -2
> > > > > > errno
> > > > > > > 0
> > > > > > >
> > > > > > > And when I viewed the online.log, it said
> > > > > > >
> > > > > > > 12:01:00 Aborting physical restore of ROOT DBSpace
> > > > > > >
> > > > > > > 12:01:00 Aborted by client.
> > > > > > >
> > > > > > > 12:01:00 Informix Dynamic Server Stopped.
> > > > > > >
> > > > > > > The last successful restore was two days ago.
> > > > > > >
> > > > > > > Please advice.
> > > > > > >
> > > > > > > Wally Tang
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
> ***********************************************************************
> *****
> >
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> > > >
> > > > >
> > > > > > ***
> > > > > > > Forum Note: Use "Reply" to post a response in the
> discussion
> > forum.
> > > > > > >
> > > > > > >
> > > > > >
> > > > > > --001636e0a70fafd2740484d9519b
> > > > > >
> > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
> ***********************************************************************
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> >
> > >
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> > > >
> > >
> > >
> >
> >
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> > > > >
> > > > > --001636e1f7ac1c43020484d9e025
> > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
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> > > > --001636e1fb61c154df0484dab3e3
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> ***********************************************************************
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> > > --000e0cd32eaa9b14c40484f00421
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Forum Note: Use "Reply" to post a response in the discussion forum.
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Forum Note: Use "Reply" to post a response in the discussion forum.
Messages In This Thread
- Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Thursday, 22 April 2010, at 4:32 p.m.
- Re: Physical restore failed
Art Kagel -- Thursday, 22 April 2010, at 4:40 p.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Thursday, 22 April 2010, at 4:48 p.m.
- Re: Physical restore failed
Art Kagel -- Thursday, 22 April 2010, at 5:20 p.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Thursday, 22 April 2010, at 5:24 p.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Thursday, 22 April 2010, at 5:28 p.m.
- Re: Physical restore failed
Art Kagel -- Thursday, 22 April 2010, at 6:19 p.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Friday, 23 April 2010, at 9:25 a.m.
- Re: Physical restore failed
Roger Kee -- Friday, 23 April 2010, at 2:08 p.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Friday, 23 April 2010, at 2:16 p.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Friday, 23 April 2010, at 4:04 p.m.
- Re: RE: Physical restore failed
jack.parker4@verizon.net -- Friday, 23 April 2010, at 5:33 p.m.
- Re: Physical restore failed
Art Kagel -- Friday, 23 April 2010, at 7:45 p.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Monday, 26 April 2010, at 9:29 a.m.
- Re: Physical restore failed
Art Kagel -- Monday, 26 April 2010, at 11:12 p.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Tuesday, 27 April 2010, at 9:40 a.m.
- Re: Physical restore failed
Roger Kee -- Tuesday, 27 April 2010, at 9:48 a.m.
- RE: Physical restore failed
Everett Mills -- Tuesday, 27 April 2010, at 10:05 a.m.
- Re: Physical restore failed
rroussey@comcast.net -- Tuesday, 27 April 2010, at 10:26 a.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Tuesday, 27 April 2010, at 11:11 a.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Tuesday, 27 April 2010, at 10:29 a.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Tuesday, 27 April 2010, at 10:11 a.m.
- RE: Physical restore failed
Tang, Wally, CTR, DMA-Riv/IT -- Friday, 23 April 2010, at 2:09 p.m.
- RE: Physical restore failed
Everett Mills -- Thursday, 22 April 2010, at 5:35 p.m.
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