IDS Forum

FW: Down Primary Chunks - Executable.

Posted By: Knox, Ernest
Date: Wednesday, 12 March 2008, at 3:13 p.m.

In Response To: Down Primary Chunks - Executable. (Knox, Ernest)

I wanted to thank Paul Watson from Oninit for his quick response in helping us resolve our production problem.

This application was on an unsupported version of Informix (IDS 7.30.UC3 on SunOS 5.6), and had experienced 9 down chunks.

We ended our EOL extended support contract with IBM, which leaves us open for problems like this, but Paul was able to get in and quickly bring up the chunks and we were back in business.

It took more time to get Paul access to our server, than it did for him to do the work needed.

We are going to keep Paul at the top of our tool box of problem solving contacts. You have to trust someone sometime to get things resolved, so since Paul is on the list, we were able to allow him access on short notice.

We are in the process of upgrade this application, but you know about workload, funding, resources, and other issues tend to intervene, we haven't been able to perform this task at the time of the problem.

It would have taken a large amount of time acquiring hardware, installation, moving the data, and testing to go from one version to another upgraded version, which we did not have.

Thanks,

**************************************
Ernie Knox
Sears Holding Co.
IT Database Administrator Specialist
IT Service Management, Strategy & Architecture
3333 Beverly Rd., B4-266A
Hoffman Estates, IL. 60179
Office: (847) 286-5735
Fax: (847) 645-3874
Pager: (800) 759-8352 Pin#: 7271042
Email: eknox@sears.com

" It's always a great day to watch Football ! "
**************************************

-----Original Message-----
From: Paul Watson [mailto:paul@oninit.com]
Sent: Friday, March 07, 2008 3:54 PM
To: Knox, Ernest
Subject: RE: Down Primary Chunks - Executable. [11536]

Ernie

We have tools that can do this, written by Art Kagel. But it is a
chargeable service, if you are interested please email me (paul@oninit.com)
or Art (art@oninit.com)

Cheers
Paul

Paul Watson
Tel: +1 913-400-2620
Mob: +1 913-387-7529
Web: www.oninit.com

Failure is not as frightening as regret.
If you want to improve, be content to be thought foolish and stupid.

> -----Original Message-----
> From: ids-bounces@iiug.org [mailto:ids-bounces@iiug.org] On Behalf Of
> Knox, Ernest
> Sent: 07 March 2008 15:49
> To: ids@iiug.org
> Subject: Down Primary Chunks - Executable. [11536]
>
> When we have a down primary chunk, we generally engage IBM to login and
> execute their down chunk steps and script to mark the chunks up/online.
> We
> have had them to perform this in the past and we have done so also, but
> not to
> this version of informix.
>
> We basically need the:
>
> 1. Steps/instructions to perform the process of marking the chunks
>
> online
>
> 2. The executable/script to run.
>
> We need it for IDS 7.30.UC3 on SunOS 5.6.
>
> Does anyone have a copy or where we can get a copy? We will take full
> responsibility for its affect whether good or bad.
>
> Thanks,
>
> **************************************
> Ernie Knox
> Sears Holding Co.
> IT Database Administrator Specialist
> IT Service Management, Strategy & Architecture
> 3333 Beverly Rd., B4-266A
> Hoffman Estates, IL. 60179
> Office: (847) 286-5735
> Fax: (847) 645-3874
> Pager: (800) 759-8352 Pin#: 7271042
> Email: eknox@sears.com
>
> " It's always a great day to watch Football ! "
> **************************************
>
>
> ***********************************************************************
> ********
> Forum Note: Use "Reply" to post a response in the discussion forum.
>
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>
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>
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Messages In This Thread

• Down Primary Chunks - Executable.
  Knox, Ernest -- Friday, 7 March 2008, at 4:48 p.m.
  • Re: Down Primary Chunks - Executable.
    tilleul17@web.de -- Friday, 7 March 2008, at 6:23 p.m.
    • Re: Down Primary Chunks - Executable.
      ZHAN YU LIN -- Friday, 7 March 2008, at 7:14 p.m.
  • Re: Down Primary Chunks - Executable.
    MIKE MAGIE -- Monday, 10 March 2008, at 1:25 p.m.
  • FW: Down Primary Chunks - Executable.
    Knox, Ernest -- Wednesday, 12 March 2008, at 3:13 p.m.

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